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Refund Procedure
Cancellation will be submitted in writing (email), telephone or in person to an authorized school official: Security Guard Training FYSA, LLC 716-622-7168. info@1fysa.com
Refund will be granted within 2-5 days of receiving request.
Attendance Policy
100% attendance is required for all courses however we recognize that instances may arise when a student may not be able to attend class due to illness, family emergency, childcare, or any other reasonable cause. In these instances, we require telephonic or email notification of absence from class. We will allow the student to make up hours during the next available course. Students that are a no call no show may be excluded from making up hours, however they may appeal to the training school Director. Make-up training will be granted on a case-by-case basis. We reserve the right to reject any application for admission, or to terminate a student for reasons of safety, attendance, conduct or not conforming to the rules and regulations of the school and New York State Division of Criminal Justice Services.
Complaint Procedure
To resolve a complaint, the student may contact Security Guard Training FYSA, LLC 716-622-7168. info@1fysa.com. The student may also contact the NYS Division of Criminal Justice Services at
518-457-2667.
No live ammunition is permitted in the classroom during any class.
A valid current government issued photo identification is required.
All major credit cards and Apple Pay are accepted for payments. No personal checks are accepted.
By paying for and/or attending classes, participants agree that they have read and meet the conditions listed in the FYSA, LLC Terms of Attendance and Safety Warnings.